Terms and Conditions

Terms of Order

The terms and conditions set out are the current terms and conditions which will need to be obeyed by all who use the Method Roastery website.

Method Roastery can vary and update the terms and conditions at any time and will be deemed to come into force as soon as they are posted. Nothing in these terms and conditions limits your rights under the Sale of Goods Act 1979 and the European E-commerce Directive, where you are a consumer for the purposes of the Act and Directive.

Refund policy and cancellation rights.

If goods are returned due to being faulty, so long as they are returned within a reasonable time the remedy afforded to the customer, under the Sale of Goods Act 1979 (as amended), is a refund. Where a consumer exercises his/her cancellation rights, the customer will be given a refund within 30 days of their cancellation. The cancellation period ends on the expiry of seven working days, commencing on the day following the day on which you, the customer, receives the goods.Roasted coffee and custom orders are excluded from these terms. if you, the customer, choose to cancel your order without given reason, you can be asked to return and pay for the cost of returning the goods.

Information about Method Roastery.

Method Roastery is the trading name of The Method Coffee Company, a partnership registered in England and Wales.

VAT no. 181 0531 38.

Our trading address is Unit 44, Hop Pocket Craft Centre, Bishops Frome, Herefordshire, WR6 5BT (please book appointment).

If you would like to contact us then please do so at info@methodroastery.com